From IT Support to Enterprise Automation: How Service Management Is...

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2026-10-03 08:08:59 -

From IT Support to Enterprise Automation: How Service Management Is Evolving

Service management has transformed from a function focused primarily on resolving IT tickets into a broader discipline that helps organizations deliver and automate services across multiple departments. Earlier service desks depended heavily on manual ticket creation, assignment, troubleshooting, and closure. Modern service management ServiceNow Course in Chennai ...

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