Reaching Clients Who Are Hard to Contact

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2026-10-12 09:44:55 -

Introduction Every therapy practice has clients who are difficult to reach. A number goes straight to voicemail, a phone has been disconnected, a message gets no reply, or a client simply seems to have gone quiet. Sometimes there is a simple explanation, such as a new phone, a busy season, or a change in work schedule. Other times, silence is a sign that someone is struggling. A front desk with...

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