Planning Phone Coverage Around Holidays, Weather Closures, and...

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2026-11-11 06:42:32 -

Planning Phone Coverage Around Holidays, Weather Closures, and Emergencies

Every medical practice has a version of the same story. A snowstorm closes the office on a Monday morning, and the voicemail box fills to capacity before nine o'clock. A holiday weekend arrives, and patients with questions about prescriptions or follow-up care cannot reach anyone. A power outage takes down the phone system just as the schedule is full. In each case, the practice is trying to...

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