Concierge and Direct Primary Care Practices: Personal Phone Access...

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2026-11-12 10:08:34 -

Concierge and Direct Primary Care Practices: Personal Phone Access Without Extra Staff

1. The Promise That Defines the Model Concierge medicine and direct primary care (DPC) are built on a simple promise: members get easier access to their physician. Smaller patient panels, longer visits, same-day or next-day appointments, and direct lines of communication are the reasons people pay a membership fee in the first place. That promise lives or dies on the phone. A member who calls...

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